Terms of Service

Effective: TBC · Version 0.1 (draft) · Last updated 9 May 2026

Draft notice. This document is a working draft. The version that takes legal effect on launch will be finalised with a South African attorney and approved by the LOGiiC Group Board. The provisions below set out the intended structure.

1. Who we are

The MyRyd platform ("MyRyd", "the Platform", "we", "us") is operated by LOGiiC Group (Pty) Ltd, a private company registered in the Republic of South Africa ("LOGiiC").

MyRyd connects passengers ("Riders") with independent transport operators ("Drivers") holding valid Professional Driving Permits (PrDP) and Operating Licences issued by the relevant Provincial Regulatory Entity (PRE) under the National Land Transport Act 5 of 2009 (NLTA).

LOGiiC is a technology provider. We are not a transport operator. The transport service itself is provided by the Driver, who is an independent contractor and not an employee, partner, or agent of LOGiiC.

2. Intellectual property

Copyright. All content, source code, designs, and materials comprising the Platform are the exclusive property of LOGiiC and are protected by the Copyright Act 98 of 1978 and applicable international treaties. © 2026 LOGiiC Group (Pty) Ltd. All rights reserved.

Trade marks. "MyRyd", the MyRyd logo, and any associated names, marks, slogans, and designs are trade marks of LOGiiC Group (Pty) Ltd. Unauthorised use is prohibited and will be enforced under the Trade Marks Act 194 of 1993.

Licence to use. Subject to your acceptance of these Terms, LOGiiC grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for its intended purpose (booking or providing rides). No other rights are granted, expressly or by implication.

You may not: reverse-engineer, decompile, scrape, copy, modify, distribute, sublicence, sell, or create derivative works of the Platform; remove copyright or proprietary notices; use the Platform to train AI/ML models; impersonate LOGiiC or pass off your service as MyRyd's.

3. Privacy & data protection

Your personal information is processed in accordance with our Privacy Policy and the Protection of Personal Information Act 4 of 2013 (POPIA). By using the Platform you consent to the processing described in that policy, including biometric data (selfie images) for identity verification under s27 of POPIA.

4. Rider terms

Eligibility. You must be 18 years or older to create a Rider account. You agree to provide accurate identity details and a valid SA mobile number.

Fares. Fares are calculated by the Platform based on tier, distance, time, surge, and any applicable zonal or route rates published in the Fare Zones config. Discounts (e.g. NWU student) are applied at quote time. The fare you see at quote is what you pay; we never charge more than the quoted amount unless the trip extends materially beyond the quoted distance/time.

Payment. Cash, card, wallet, or corporate accounts (where activated). Card payments are processed by our payment partner (PayFast / Paystack / Yoco) and subject to their terms.

Cancellation. Free cancellation within 5 minutes of booking. After 5 minutes a tier-dependent cancellation fee applies (R15 Go, R20 Comfort, R30 XL).

Conduct. No abuse, harassment, intoxication beyond a reasonable level, weapons, or unlawful activity in the vehicle. Repeated violations result in account suspension or termination.

5. Driver terms

Independent contractor. Drivers operate as independent contractors, not employees of LOGiiC. They are responsible for their own taxes, vehicle maintenance, fuel, and compliance with the NLTA, NRTA, and provincial regulations.

Required documents. Drivers must hold and maintain the documents listed in the platform's document requirements config — including but not limited to a valid SA Driver's Licence, Professional Driving Permit, Provincial Operating Licence, Roadworthy Certificate, and comprehensive vehicle insurance with passenger-liability cover.

Operator commission. LOGiiC charges a 10 % commission on the gross fare (the "list price" before any rider-side discount). The driver is paid the gross fare less commission, regardless of whether a discount was applied. Any discount cost is absorbed by LOGiiC and our partnership co-funders, never by the driver.

6. Limitation of liability

LOGiiC's liability for any claim arising out of your use of the Platform is limited as set out in this section, to the maximum extent permitted by law (in particular, the Consumer Protection Act 68 of 2008 — provisions which cannot be excluded by contract are not affected).

Specifically: LOGiiC is a technology provider and not the carrier. Liability for events that occur during the ride (vehicle accident, lost items, personal injury) lies with the Driver and the Driver's vehicle insurer, subject to applicable law.

7. Suspension & termination

We may suspend or terminate your account for material breach of these Terms, fraudulent activity, repeated cancellations, misuse of discount programmes, safety incidents, or as required by law or regulator order.

8. Disputes & governing law

These Terms are governed by the laws of the Republic of South Africa. Disputes are first to be resolved by good-faith negotiation, failing which by mediation under the auspices of the Arbitration Foundation of Southern Africa (AFSA), and failing that by the High Court of South Africa, with venue at the Gauteng Local Division (Johannesburg) unless the parties agree otherwise.

9. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified via the Platform with at least 14 days' notice. Continued use of the Platform after the effective date constitutes acceptance.

10. Contact

General queries: support@myryd.app
Legal: legal@logiic.group
Privacy / POPIA: info-officer@myryd.app
Information Regulator (SA): inforegulator.org.za